Master Locksmith Association Approved and Essex Trading Standards Emergency Loocksmith. We are a Genuine family Business Not a call centre Based in Halstead also covering Braintree Sudbury and Surrounding villages

Actfast Locksmiths
Halstead Master Locksmith

Master Locksmiths Association

Graham Cooper
Master Locksmith

Call now 01787 477513

Reg No. 002606

Reg No. BWC248

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We offer fast response to: Halstead, Braintree, Witham, Sudbury, Dunmow, Chelmsford, Colchester and surrounding Villages

GDPR Compliance Statement 

Introduction  The EU General Data Protection Regulation (“GDPR”) comes into force across the European Union on 25th May 2018 and brings with it the most significant changes to data protection law in two decades. Based on privacy by design and taking a risk-based approach, the GDPR has been designed to meet the requirements of the digital age. The 21st Century brings with it broader use of technology, new definitions of what constitutes personal data, and a vast increase in cross-border processing. The new Regulation aims to standardise data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information.

Our Commitment  Actfast Locksmiths is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR and the UK’s Data Protection Bill. 
 
Actfast Locksmiths are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance. 
 
How we are preparing for the GDPR  Actfast Locksmiths already have a consistent level of data protection and security in our organisation, however it is our aim to be fully compliant with the GDPR.

Our preparation includes: -  Information Audit - carrying out an information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed and if and to whom it is disclosed.

Policies & Procedures - [revising/implementing new] data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including: -  Data Protection – our main policy and procedure document for data protection has been adjusted to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.  Data Retention & Erasure – we have updated our retention policy and schedule to ensure that we meet the ‘data minimisation’ and ‘storage limitation’ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply; along with any exemptions, response time frames and notification responsibilities.

Data Breaches – our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been understood by Graham and Suzanne Cooper, being aware of the steps to follow. 

International Data Transfers & Third-Party Disclosures – related to Actfast Locksmiths is not relevant as we do not trade outside the EU

Subject Access Request (SAR) – we have revised our SAR procedures to accommodate the revised 30-day time frame for providing the requested information and for making this provision free of charge. Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply and to ensure that communications with data subjects are compliant, consistent and adequate.

Legal Basis for Processing - we are reviewing all processing activities to identify the legal basis for processing and ensuring that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and Schedule 1 of the Data Protection Bill are met.  

Privacy Notice/Policy – we have revised our Privacy Notice(s) to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information.

Obtaining Consent – have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy to see and access way to withdraw consent at any time.

Direct Marketing - we do not pass on any information in hardcopy or electronically to any third party with documents such as invoice kept securely and only Customer name to be kept electronically on encrypted software accessible by us only. We do not carry out any direct marketing and will never do so.

Data Protection Impact Assessments (DPIA) – where personal information that is considered high risk, involves large scale processing or includes special category/criminal conviction data is not used, required or kept by Actfast Locksmiths

Processor Agreements – where we use any third-party to process personal information on our behalf (i.e. Year end accounts), we have checked with our Accountant that they will have organisational measures in place and compliance with the GDPR.

Special Categories Data - where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryption and protections on all such data. Special category data is only processed where necessary and is only processed where we have first identified the appropriate Article 9(2) basis or the Data Protection Bill Schedule 1 condition. Where we rely on consent for processing, this is explicit and is verified by a signature, with the right to modify or remove consent being clearly signposted.   

Data Subject Rights  In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, we provide easy to access information via our website of an individual’s right to access any personal information that Actfast Locksmiths. processes about them and to request information about: -  What personal data we hold about them  The purposes of the processing  The categories of personal data concerned  The recipients to whom the personal data has/will be disclosed  How long we intend to store your personal data for  If we did not collect the data directly from them, information about the source  The right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this  The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use  The right to lodge a complaint or seek judicial remedy and who to contact in such instances   


Information Security & Technical and Organisational Measures  Actfast Locksmiths takes the privacy and security of individuals and their personal information very seriously and takes every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures, including: -     Access controls, password policy, encryption, practices, restriction, IT, authentication etc.  

GDPR Roles and Employees  Actfast Locksmiths has designated Graham Cooper as our Appointed Person and has appointed Suzanne Cooper to develop and implement our roadmap for complying with the new data protection Regulation. Suzanne Cooper is responsible for promoting awareness of the GDPR to our Customers, assessing our GDPR readiness, identifying any gap areas and implementing the new policies, procedures and measures.  
Actfast Locksmiths understands that continuous awareness and understanding is vital to the continued compliance of the GDPR and have involved Graham and Suzanne Cooper in our preparation plans. We have implemented all procedures prior to May 25th, 2018, and forms part of our annual review program.  
  
If you have any questions about our preparation for the GDPR, please contact Graham Cooper.  
   
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Actfast Locksmiths are also Trading Standards Approved. We open locks, supply and install locks to wooden UPVC and Metal doors Insurance advice given with fast emergency response to Halstead Braintree Witham Sudbury Suffolk Great Dunmow Earls Colne Sible Hedingham Gosfield Bures Hadleigh Great Notley Raine Felsted Marks Tey Essex